Cloud-computing revolutionises contact centre outsourcing and telecommunications by Effie KUALA LUMPUR: SUPERCEED (M) Sdn Bhd, (Superceed) a company jointly funded by the Malaysian government via the Malaysian Technology Development Corporation, Kumpulan Modal Perdana and Cradle Fund Sdn Bhd yesterday launched a novel information technology-based service concept C the Unified Virtual Contact Centre, at the Gardens

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